Frequently Asked Questions

Everything you need to know about your Feather & Noise shopping experience.

How long does shipping usually take?

Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.

What is your return policy?

We offer a 30-day return window for all full-priced items. Garments must be in original condition, unworn, and with all tags attached to be eligible for a refund or store credit.

How do I find the right size for me?

Each product page features a detailed size guide and specific garment measurements. We also provide 'fit notes' to help you determine if an item runs true to size, small, or oversized.

Do you offer international shipping?

Yes, we ship to most countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific destination.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible payment options like Afterpay and Klarna for your convenience.

Can I change or cancel my order after it's placed?

Because we aim to ship orders as quickly as possible, we can only make changes or cancellations within 30 minutes of the order being placed. Please contact our support team immediately.